Privacy Policy

At Paka (PakkaGoldRate.com), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and website.

1. Information We Collect

We collect certain information to provide and improve our services:

• Personal Information: Name, mobile number, and shop name (for Paikars).
• Verification Documents: Paikar users are required to upload legal documents (NID or Trade License) for authentication.
• Location Data: We may collect district-level location information to provide localized gold and silver rates.
• Device Information: We may collect data about the device you use to access Paka to optimize performance.

2. How We Use Your Information

• To verify the authenticity of price updates (for Paikars).
• To customize the user experience based on your followed districts.
• To communicate important updates or security alerts.
• To analyze app performance and improve our services.

3. Information Sharing and Disclosure

We do not sell your personal data to third parties. We only share information in the following cases:

• Public Profile: Paikars' shop names and mobile numbers are displayed with their price updates to facilitate business transparency.
• Legal Compliance: We may disclose information if required by the laws of Bangladesh or to protect the safety of our users.

4. Data Security

We implement industry-standard security measures, including JWT (JSON Web Token) authentication and secure database protocols, to protect your data from unauthorized access or disclosure.

5. Your Rights and Data Deletion

You have the right to access, update, or delete your personal information at any time. If you wish to permanently delete your account and all associated data, you can do so through the app settings or by contacting us.

Visit our Data Deletion Page for more details.

6. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any major changes by posting the new policy in the app. Your continued use of Paka signifies your acceptance of these changes.